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Title
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The Toll of Covid-19 on Restaurant Business and the Future in Zimbabwe: Case of Manicaland Province
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Creator
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Basera, Vitalis
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Chakaipa, Absai
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Chatiza, Krammer
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Muchongwe, Nevermind
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Chibhoyi, David
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Chisiri, Bernard
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Abstract
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Covid-19 has wreaked havoc throughout the world across
economies and social strati as evident from literature. Numerous employees lost their jobs including many
restaurants’ workers due to Covid-19. This study sought to
investigate the toll of Covid-19 on restaurants business. The
country is strategizing towards attaining an upper middle
income economy status by year 2030 (Vision 2030) using
National Development Strategy 1 (NDS) and the study noted
the concerns of restaurant workers and restaurateur towards
Vision 2030. Recommendations to keep in line with the
dictates of NDS are given from the study. The study followed
a case study approach were restaurants in Manicaland
Province were used as a representative sample for the whole
industry in Zimbabwe. Only Zimbabwe Tourism Authority
(ZTA) registered players were considered in this study. Data
was collected using questionnaires and SPSS version 21 in
conjunction with the R software were used for data analysis.
The researchers gathered data from restaurateurs, restaurant
workers and key industry stakeholders including ZTA,
Hospitality Association of Zimbabwe (HAZ) and Restaurant
Association of Zimbabwe (ROAZ). The research results
reflected that Covid-19 had impacted negatively on
restaurant business in Zimbabwe; worker retrenchments and
restaurateurs’ bankruptcy. For sustainable restaurant
business in the future, the paper recommended the
restaurateurs to join the restaurant operators’ association for
engagement with government.
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Date
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October 2022
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Source
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Journal of Tourism, Culinary, and Entrepreneurship
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volume
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2
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issue
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2
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pages
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144-173
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issn
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e-ISSN:
2776-0928
